In an increasingly digital and integrated financial services landscape, strategic collaboration is key to providing relevant and adaptive solutions for consumers.
Addressing the increasingly complex need for vehicle protection, Lifepal, Indonesia's leading insurance marketplace platform, officially partnered with Oona Insurance Indonesia to offer comprehensive car insurance products that are easily accessible, flexible, and comprehensive.
Starting March 2025, Lifepal users can now purchase Oona car insurance directly through the Lifepal platform. Available options include TLO (Total Loss Only) and Comprehensive, with various extended benefits such as protection against riots, terrorism, and natural disasters (earthquakes, floods, and tsunamis), as well as Roadside Assistance services ready to protect vehicle owners in various emergency situations on the road.
Furthermore, this product also offers additional protection options such as Third Party Legal Liability (TJH) and Driver Personal Accident Insurance, including medical expenses up to 10% of the personal accident limit for the driver and passengers. This gives customers the flexibility to customize their policies to suit their specific needs and budget.
Equipped with over 600 partner repair shops and a video call damage survey feature, this collaboration delivers an insurance experience that is not only fast and efficient, but also reliable—from the purchase process to claims.
Another advantage offered by Oona through Lifepal is the claims process, which can be completed within 24 hours, making the insurance experience more convenient and less stressful. All information regarding coverage benefits and policy provisions can be accessed directly through the website or through the provided digital documents.
Oona's presence in the Lifepal ecosystem not only adds a variety of protection options but also reinforces both companies' mission to digitize and simplify insurance services. Amid growing public awareness of the importance of asset protection, this collaboration is a crucial step in creating a modern, transparent, and personalized insurance experience, all within a single platform.