Overview

Turn Unexpected Delays into Delight

For only Rp35.000, enjoy the premium perks of airport lounge while you wait for a delayed international flights – no claims. Apply within seconds!​

Product

Explore a variety of protection plans tailored to meet your specific needs

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Flight Delay Insurance

Instant Lounge access

Only 60 minutes threshold

No claims submission necessary

Why choose Oona?

With Oona, you can have the peace of mind that comes with knowing your vehicle is protected against the unexpected.

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IDR 35,000

for 4 flights

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1,400++

Airport Lounges

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60 min

minimum delay

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Instant Lounge Access

No Claim Submission

Got a Question?

Explore our FAQ page to find all the information you need.

Does the flight ticket price include insurance?

Answer

The price of a plane ticket generally does not include travel insurance and only covers the cost of the flight and some standard services.

 

You have the option to add insurance when booking a ticket or choose a separate policy according to your travel needs.

 

If you do not choose this option, insurance can be purchased separately from insurance companies like Oona to get a policy that best suits your travel needs.

 

Click here to buy Oona travel insurance to make sure you are protected during your trip.

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Can I receive compensation for a delayed flight?

Answer

In various countries, the right to compensation for flight delays does exist in accordance with applicable consumer protection regulations. However, this right to compensation differ depending on the airline's policies and local regulations.

 

To ensure you are protected against delays, consider purchasing Smart Flight Delay* insurance from Oona Insurance.

 

With this insurance, you can wait for your flight more comfortably in the airport lounge.

 

Purchase Smart Flight Delay* Insurance from Oona Insurance now and be prepared to face flight delays with calm.

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How long does a flight delay have to be to get compensation?

Answer

The duration of delay that qualifies for compensation can vary, depending on the applicable regulations and the policies of individual airlines.

 

At Oona Insurance, we understand that your time is very valuable. With Smart Flight Delay*, you are entitled to compensation if your flight is delayed by at least 60 minutes.

 

This condition applies universally, without being bound by local or international regulations.

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What is flight delay insurance?

Answer

Flight delay insurance is a type of travel insurance that provides financial compensation if your flight is delayed.

 

Flight delay insurance can be a crucial aspect of travel planning, especially for those with tight schedules, where flight delays can have severe consequences.

 

One example of flight delay insurance is the Smart Flight Delay* product from Oona Insurance, which gives you protection due to flight delays. 

 

With Oona Insurance's Smart Flight Delay* product, you will receive compensation in the form of one lounge access voucher if the flight is delayed for 60 minutes. You will automatically receive the voucher code via SMS. 

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Steps to Report an Insurance Claim

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Flight Delay Claims are Automatic!

  • Check your email for the Lounge Access Vouchers

    Lounge Access vouchers will be automatically sent to your registered email as soon as a delay is confirmed.

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  • Present the Lounge Access vouchers to partner airport lounges

    Simply present the vouchers to gain exclusive access to partner airport lounges

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  • Sit back, relax, and make the most of your wait

    Enjoy premium facilities and perks as you wait for a flight that's late.

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