Press Release

Oona Indonesia, Indonesia’s fastest growing general insurer, launches digital platform MyOona.id. In celebration of this milestone, myoona.id is launching Mudik Car Insurance, a unique short-term car insurance designed exclusively for Indonesian travelers in the Lebaran period.

Oona Insurance Appoints Industry Veteran in Financial Services, Vincent C. Soegianto as CEO for Indonesia.A seasoned leader in the financial services industry with close to three decades of experience across multiple geographies, strong digital capabilities and experience in Indonesia’s tech ecosystem.

Oona, a leading digital insurance company in Indonesia, has partnered with Yellow.ai to launch Yoona, a generative AI-based chatbot. This collaboration makes it easier for customers to purchase insurance directly through WhatsApp and the website. In just two months, Yoona has served more than 3,000 users and offers innovative solutions, including Oona Flight Delay Insurance. This reaffirms Oona's commitment to delivering advanced technology and personalized customer experiences in Indonesia.

InLife and Oona Insurance have agreed that Oona Insurance now fully owns Oona Philippines after InLife sold its 40% stake. However, both will continue to collaborate through a cross-selling partnership of insurance products in the Philippines. This move strengthens Oona Insurance's position in the general insurance market in the Philippines, while InLife focuses on its life and health insurance business. Oona is committed to continuing the development of innovations and services in the Philippines and Indonesia.

Oona Insurance has announced a strategic partnership with CamCom, an AI-powered visual recognition technology company. The collaboration aims to enhance digital insurance innovation by using automated visual processes to streamline claim handling and improve customer experience. This partnership highlights Oona's commitment to providing more efficient and modern insurance solutions through advanced technology.

Oona Indonesia launches its first Critical Illness Insurance, offering 100% payout for heart attack, stroke, and all stages of cancer. With premiums starting at IDR 5,500 monthly, it simplifies access to essential health coverage. Available online or via agents, the product aims to increase insurance penetration in Indonesia, targeting the top causes of death. Customers can purchase easily without medical check-ups, ensuring flexibility and affordability.

Warburg Pincus and Abhishek Bhatia have launched Oona Insurance with a $350 million investment to expand digital insurance in Southeast Asia. Oona was established through the acquisition of two major insurance companies in Indonesia and the Philippines. The platform will leverage technology to offer vehicle, property, and health insurance products, as well as other new innovations. With a focus on customer experience, Oona aims to become a leader in the digital insurance sector in the region.

Oona Insurance Indonesia reported a 5.3% year-on-year revenue growth for the first half of 2024, reaching IDR 446.07 billion, driven by strong performance in motor vehicle and property insurance. Net profit grew by 2.80% to IDR 38.88 billion, and investment income increased by 2.24% to IDR 80.7 billion. Oona continues to focus on digital innovation, product expansion, and operational efficiency to enhance customer satisfaction and navigate market challenges.

Oona Insurance has launched a flight delay insurance product that offers instant compensation if the flight is delayed by at least 60 minutes. This product is designed to provide peace of mind to airline passengers and can be purchased through the Oona app. Aimed at enhancing customer convenience, this insurance is available with affordable premiums and an automatic claims process without the need for additional documents. This innovative solution reaffirms Oona's commitment to delivering services that are responsive to travel needs.

Oona Insurance partners with GoPay to provide affordable health insurance access to over 30 million users through the GoPay Asuransi feature. This partnership simplifies the insurance process through digital integration, offering packages starting from Rp5,000 for critical illness coverage. This collaboration aims to enhance financial inclusion and increase insurance penetration in Indonesia.

Oona Insurance has named Praveen Paladugu as Group Head of Agency Distribution to oversee agency distribution in Indonesia and the Philippines. With over two decades of leadership experience, Praveen will enhance agency performance and drive growth. His role complements Oona’s investment in innovation, including the Kahoona, digital platform which streamlines agency workflows and boosts efficiency. This move reflects Oona’s vision to empower agents and redefine insurance distribution.

Indonesia’s insurance market is undergoing a major transformation. With low insurance penetration and a growing digital-savvy population, Oona is leading the shift by delivering affordable, digitally-driven protection designed around customer needs.