OVERVIEW

Travel with peace of mind with Oona Travel Insurance​

Embark on your journeys with confidence, thanks to Oona Travel Insurance.

Our diverse coverage plans cater to every adventure, from international voyages requiring Schengen visas to domestic tourism. Stay a step ahead with our inclusive policies, including essential Covid-19 protection, flight delay coverage (check), baggage lost and delay.​ ​

With Oona, you're not just insured; you're prepared for the world.

Why Online Travel Insurance is the Smart Choice

Real-time quotation and issuance

Quickly compare different travel insurance plans, customize your coverage, and make a purchase—all from the comfort of your home or on the go.

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Instant coverage at a good price

Your coverage can start immediately, ensuring you're protected from the moment you book your trip.

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Available 24/7

Buy travel insurance at any time that is convenient for you

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Product

Explore a variety of travel insurance plans tailored to meet your travel plans​

international travel

International Travel

tick markMedical Expenses up to IDR 2.5 billion

tick markBaggage Delay Compensation up to IDR 3 million

tick markTravel Delay Compensation up to IDR 4 million

Starts From

IDR 110.000

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domestic travel

Domestic Travel

tick markMedical Expenses up to IDR 200 million

tick markBaggage Delay Compensation up to IDR 1 million

tick markTravel Delay Compensation up to IDR 1 million

Starts From

IDR 43.000

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flight delay

Flight Delay

tick markInstant Lounge access

tick markOnly 60 minutes threshold

tick markNo claims submission necessary

Starts From

IDR 35.000

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Boost your travel coverage with these add-ons

Covid-19 Protection

Stay protected against COVID-19-related trip disruptions and medical expenses

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Hazardous Sports

Our travel insurance hazardous sports coverage protects you during adrenaline-fueled adventures

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International Cruise

Set sail with protection against unforeseen events while you explore the seas.

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Why choose Oona?

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Buy online. Policy issued within minutes

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Covid-19 Extension

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Medical expenses for illness and accidents, with cashless coverage up to IDR 2.5 billion

Got a Question?

Explore our FAQ page to find all the information you need.

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What does travel insurance cover?

Answer

Travel insurance coverage varies depending on the terms of the specific product or policy. Generally, common coverages include: 

 

Trip Cancellation: Compensation for travel expenses already paid if canceled due to illness, accident, or unexpected events.  

 

Emergency Medical Evacuation: Costs of evacuation to medical facilities or repatriation to the home country if necessary.

 

Emergency Medical Expenses: Protection for emergency medical treatment costs, including hospitalization and medication.

 

Baggage Insurance: Compensation for loss or damage to personal belongings during the trip.For example, lost luggage.

 

Flight Delay: Compensation for additional costs arising from flight delays, such as accommodation or transportation tickets.

 

Personal Accident Insurance: Protection against the risk of accidents leading to injury or death.

 

Legal Protection: Assistance and legal consultation during the trip.

 

 Travel insurance is available for a single trip or as an annual policy for multiple trips. Make sure you understand the terms of the policy to ensure it meets your needs.

 

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Do I need travel insurance for a trip to Japan?

Answer

It is highly recommended to purchase travel insurance for your trip to Japan to ensure you are protected from unexpected events during your travels.

 

Although Japan has high-quality healthcare services, medical costs can be very expensive for tourists. With travel insurance, you can receive coverage for medical emergencies, including accidents or sudden illnesses, helping you avoid paying these high costs out of pocket.

 

Additionally, travel insurance also covers trip cancellations, flight delays, lost luggage, and other inconveniences that could affect your journey.

 

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Is travel insurance mandatory?

Answer

There is no global requirement that makes travel insurance mandatory.

 

In Indonesia, there is also no regulation that requires domestic or international travelers to have travel insurance when travelling.

 

However, there are some situations where travel insurance can be a mandatory requirement.

 

For example, when applying for a Schengen Visa to travel to countries in Europe. In this case, you will need international travel insurance to meet the terms and conditions of the visa application. 

 

Although there is no global requirement making travel insurance mandatory for all trips, it is recommended to consider having travel insurance to protect yourself from potential risks during your journey.

 

Choose insurance coverage that suits the type of trip and your specific needs.

 

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Does the flight ticket price include insurance?

Answer

The price of a plane ticket generally does not include travel insurance and only covers the cost of the flight and some standard services.

 

You have the option to add insurance when booking a ticket or choose a separate policy according to your travel needs. 

 

If you do not choose this option, insurance can be purchased separately from insurance companies like Oona to get a policy that best suits your travel needs.

 

Click here to buy Oona travel insurance to make sure you are protected during your trip.

 

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What is meant by travel insurance?

Answer

Travel insurance is one form of insurance that offers financial protection from various risks when you are travelling. This includes trip cancellation, baggage issues, flight delays, to medical evacuation while you are traveling.

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How is the process for purchasing Oona travel insurance?

Answer

The process of purchasing travel insurance online is simple and quick. You can buy Oona travel insurance directly through our website in just a few minutes, and your policy will be issued immediately.

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Do you need to buy travel insurance?

Answer

The decision to buy travel insurance depends on various factors, including the destination of your trip, the type of activities you will be doing, your health and a number of other personal considerations.

 

Every trip is unique and so are your needs. Take time to reflect on the risks and personal needs before departing.

 

Travel insurance from Oona is ready to be a faithful companion that ensures your journey is safer and more comfortable.

 

Purchase Oona Travel Insurance Online for peace of mind on every trip.

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Is Oona travel insurance accepted for Schengen visa applications?

Answer

Yes, Oona travel insurance includes Schengen travel insurance and is accepted for Schengen visa applications. It meets the required travel insurance criteria for Schengen countries.

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How to file a claim?

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How to file a claim for your travel insurance

  • Before you claim

    Prepare and collate all the required documents and claim details for submission.
    Click here to see the required documents.

    1

  • Submitting the claim online

    Fill out the online claim form and upload the required documents online.

    Make a Claim

     

    Other Ways to File a Claim 

     

    2

  • Track your claim

    Claim result will be informed within 5 business days upon submissions of all required documents to Oona.

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Other Ways to File a Claim

Alternately, you may reach out to our Claim Operation team through the following channels:

24 Hours Customer Support General Insurance & Roadside Assistance

WhatsApp Business

Customer Service & Claim Report

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