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But I’m healthy – why do I need critical illness insurance?

The Big 3 critical illnesses are a Big Issue

The Big 3 critical illnesses are a Big Issue

Cancer, heart attacks and strokes are the causes of 60% of deaths in Indonesia.

Big 3 Critical Illness Insurance covers all three, including early stage cancer.

Cases are rising

Cases are rising

Breast and lung cancer cases will go up by 63% by 2030, according to WHO data.*

Heart disease will impact 6 million people in Indonesia by 2024.

Medical costs are increasing

Medical costs are increasing

Health costs in Indonesia are projected to increase by a huge 13.6%.

That’s higher than inflation* - and your other living costs are rising too.

So why is Oona Big 3 Critical Illness Insurance the right choice?

100% Payout for All Stages of Cancer, Heart Attack and Stroke

100% Payout for All Stages of Cancer, Heart Attack and Stroke

Got Big 3 Critical Illness Insurance? Great!

You get a 100% of your coverage amount in cash to help you with anything you need as you recover, even if you're already covered by another insurance policy. Oona Big 3 Critical Illness Insurance is designed to complement your existing health insurance, giving you added financial security.

Buy Online with No Medical Examination

Buy Online with No Medical Examination

Worried about questions and medical 
checks? Don’t be!

You can apply online by answering 4 simple health declarations.

Flexible Length of Cover

Flexible Length of Cover

Getting older? That’s no problem for your cover.

You can renew your Big 3 Critical Illness Insurance policy up to your 60th birthday.

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Answer 4 simple questions to get your instant free quote

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More Ways to Protect Yourself: Explore Our Standalone Critical Illness Insurance Plans Too!

Cancer

Cancer

tick markCovers all stages of cancer

tick markNo medical examination

tick mark100% cash pay-out

Starts From

IDR 138,000 / year

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stroke

Stroke

tick markNo medical examination

tick mark100% cash pay-out

tick markCoverage options from IDR 100mil to IDR 300mil

Starts From

IDR 66,000 / year

Buy Now

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heart attack

Heart Attack

No medical examination

100% cash pay-out

Coverage options from IDR 100mil to IDR 300mil

Starts From

IDR 71,000 / year

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Oona gives you...

Affordable premiums

Affordable premiums

Get IDR 100 million of coverage from as low as IDR 21,000 a month.

Multiple cover options

Multiple cover options

Choose from a range of cover options, from IDR 100 million to IDR 300 million.

0% Interest installment

0% Interest installment payment options

Option to pay in installments at 0% interest with leading credit cards, including BCA, Mandiri, BRI, BNI and others.

10% No-Claim Bonus

10% No-Claim Bonus for Renewal

Enjoy a 10% discount on your annual premium upon policy renewal if you make no claims throughout the term.

Extra Coverage for Your Health Insurance

Extra Coverage for Your Health Insurance

Oona Big 3 Critical Illness Insurance works alongside your existing health insurance to provide extra protection.

How to file a Claim for Critical Illness Insurance

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Step 1
Before you claim

Prepare and collate all the required documents and claim details for submission. Click here to see the required documents.

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Step 2
Submitting the claim online

Fill out the online claim form and upload the required documents online. Make a Claim or Other Ways to File a Claim

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Step 3
Track your claim

Claim result will be informed within 5 business days upon submissions of all required documents to Oona.

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Got a Question?

Explore our FAQ page to find all the information you need.

Buy Oona Critical Illness Insurance

Can I purchase more than one Oona critical illness insurance policy?

Answer
Yes, of course. As long as you meet the health requirements for each product.
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Can I purchase more than one Oona critical illness insurance policy?
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Does coverage apply to all stages of cancer?

Answer

Oona's Critical Illness coverage is comprehensive, but the definition of "critical" is precise. Coverage typically applies to Major cancer conditions, which are defined as malignant tumors characterized by the uncontrolled growth and spread of malignant cells.
 

Most policies will exclude certain Early Stage or less severe cancers (such as certain skin cancers or pre-malignant conditions) that do not yet meet the severity threshold defined in the policy document. We highly recommend reviewing your policy's definitions of "Major Cancer" and "Carcinoma-in-situ" to understand the specific covered stages.

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When does my Big 3 Critical Illness Insurance cover start?

Answer
Your cover starts on the coverage start date as shown on the Policy Schedule. The Big 3 Critical Illness cover starts after a 90-day waiting period.
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Up to what age can the policy be renewed?

Answer

The maximum age for policy renewal varies depending on the specific Critical Illness product you choose. Typically, Oona offers policy renewals up to the age of 60 years old. This ensures that you can maintain essential financial protection during your key earning years and into early retirement.
 

Please check the "Policy Term" section of your individual policy for the exact maximum renewable age, or consult with our digital support team for clarity on your specific plan.

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How is the benefit paid?

Answer

The benefit for a Critical Illness claim is paid as a lump sum (one-time) cash payout directly to you upon the diagnosis and confirmation of a covered critical illness that meets the severity criteria defined in your policy.
 

This payment is made regardless of any payments you receive from other health insurance plans you may hold. The lump sum is designed to provide you with financial flexibility to cover costs like specialized treatment, daily living expenses, or income replacement during recovery, helping you manage the unexpected without financial worry.

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What’s the difference between Critical Illness Insurance and Health Insurance?

Answer
Critical illness insurance provides a lump-sum payment if the insured is diagnosed with one of the specific illnesses listed in the policy, such as cancer, heart attack, or stroke. Health insurance, on the other hand, offers broader coverage for medical expenses incurred from a wide range of health issues. It typically covers doctor visits, hospital stays, surgeries, paying directly to healthcare providers or reimbursing the insured for incurred medical expenses.
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I already have health insurance, can I still purchase Oona critical illness insurance?

Answer
Yes, of course. Oona Critical Illness Insurance will complement your existing health insurance.
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Is there a bonus for never claiming?

Answer

Specific bonuses for never claiming, such as "No-Claim Bonuses" (NCB), are more commonly associated with motor insurance. Most Critical Illness policies, including those offered by Oona, do not typically include a No-Claim Bonus as a standard feature.
 

However, certain plans might offer features like "Return of Premium" (ROP) options, which, if you survive the full policy term without claiming, might return a portion of your total paid premiums. You should consult the specific features of your chosen plan to see if a premium return feature is included.

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What is the maximum protection I can buy under Oona Big 3 Critical Illness Insurance?

Answer
IDR 300 million is the maximum protection you can buy under Oona Big 3 Critical Illness Insurance.
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Can I buy Oona Big 3 Critical Illness Insurance if I have a medical condition?

Answer
This depends on the type and severity of the medical condition you have or had. To determine your eligibility, please complete the health declaration as part of the purchase process.
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Can I purchase Oona critical illness insurance for my family?

Answer
Yes, of course. You can also join the Oona Referral Program by sharing your referral code with friends or family. Enjoy various exciting benefits with them too!
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Are there any exclusions that prevent claims from being paid?

Answer

Yes, like all insurance products, there are necessary exclusions to ensure the policy remains viable. The most common exclusions that prevent CI claims from being paid include:
 

Pre-Existing Conditions: Illnesses or symptoms that were diagnosed, or for which medical advice/treatment was sought, before the policy's commencement or waiting period.
 

Waiting Period: Claims submitted during the initial waiting period (e.g., 90 days) after the policy start date.
 

Self-Inflicted Injury or Attempted Suicide.
 

Specific Illnesses: Conditions not listed in the defined list of covered critical illnesses.
 

Full details are provided in your policy wording, and we encourage all customers to review the exclusion section thoroughly.

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If I'm a non-Indonesian citizen (e.g., an expat), can I purchase coverage?

Answer

Generally, yes. If you are legally residing in Indonesia with the necessary permits (such as a KITAS or KITAP) and meet all other underwriting criteria (including age and health status), you are typically eligible to purchase Oona's Critical Illness coverage.
 

The policy is designed to cover events occurring globally, but the policy contract itself is governed by Indonesian law. We ensure the application process is simple and digital for all qualified residents.

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What are the symptoms of Cancer?

Answer
Cancer symptoms vary widely based on the type of cancer but can include: Unexplained weight loss, persistent cough or trouble breathing, difficulty swallowing, persistent indigestion or discomfort after eating, persistent, unexplained muscle or joint pain, unexplained bleeding or bruising, persistent fatigue, lumps or areas of thickening that can be felt under the skin, changes in the skin, such as jaundice, sores that do not heal, or changes to existing moles etc.
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Do I need to go for a medical check-up to buy Oona Big 3 Critical Illness Insurance?

Answer
No, medical check-up is not required. All you need to do is answer 4 health declaration questions online.
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Important Notes :

  1. 1. More than 396,000 people in Indonesia have cancer
  2. 2. Breast and lung cancer cases will go up by 63% by 2030
  3. 3. Health costs in Indonesia are projected to increase by 13.6%
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