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I’m a safe rider – why do I need motorcycle insurance?

Motorcycles are the riskiest rides

Motorcycles are the riskiest rides

In 2023, motorcycles led the pack with 40% of road fatalities—making them the riskiest ride on the road.With a notable spike in serious collisions involving trucks and cars, it’s clear: safety isn’t just an option; it’s a must.

Motorcycle thefts are increasing

Motorcycle thefts are increasing

According to the Central Bureau of Statistics (BPS), motorcycle theft remains rampant, with thousands of cases reported each year—especially in urban areas and during night time.

Major losses can be financially devastating

Major losses can be financially devastating

Severe damage or loss of a motorcycle can result in losses of up to tens of millions. TLO insurance is the right choice to protect your motorcycle.

Discover TLO motorcycle insurance tailored to your needs

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Terms and Conditions apply. Refer to policy wordings for detailed information.

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Here's your pitstop for a free motorcycle insurance quote!

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All Risk (Komprehensif)

Protection from partial damage, total damage, and loss.

TLO (Total Loss Only)

Protection against theft or damage exceeding 75% of vehicle value.

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We’re here to help!

For further assistance, please contact our Sales Support team to get your free quote.

Why is Oona Motorcycle Insurance the Right Choice?

Claims Resolved Quickly

Claims Resolved Quickly

82% of claims are resolved in less than 24 hours.

Seamless Online Purchase with Instant Policy

Seamless Online Purchase with Instant Policy

Get your policy in minutes. Quick and easy online purchase.

Claim Center Online, Ready 24/7

Claim Center Online, Ready 24/7

Need help with a claim? Our call center support is available 24/7.

Got a question about Motorcycle Insurance in Indonesia?

Explore our FAQ page to find all the information you need.

Yoona is here to help

Can I add additional coverage?

Answer
Currently, the focus is on TLO coverage, but you can contact us to explore available add-on options.
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What are the requirements for motorcycles to be insured?

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The motorcycle must be no older than 15 years, in roadworthy condition, and have complete documents like STNK and BPKB.
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Who is Oona Motorcycle Insurance suitable for?

Answer
It's ideal for riders seeking protection against major losses like theft or severe accidents with affordable premiums.
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Are all types of motorcycles eligible for insurance?

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Most underbone, automatic, and sport motorcycles can be insured as long as they meet the age and condition criteria, except for motorcycles used for commercial purposes, such as (used for online motorcycle service).
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How do I file a claim?

Answer

You can file a claim online via our website https://myoona.id/en/claim/how-to-claim/. Alternatively, you can reach out to us via WA +62-85885850888 or call our 24*7 contact center at 021-28090111. Documents like proof of ID, policy number, vehicle registration, incident details, vehicle photos, police report will be required.

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Does this insurance cover minor damage like scratches or dents?

Answer
No, TLO insurance only applies to major damage or total loss, not minor damage.
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How do I renew my Oona Motorcycle Insurance policy?

Answer

Oona will send a reminder 45 days before policy expiry via email and WhatsApp, or you can contact our sales call center number +62858-73950-250 to renew your existing policy.

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How can I purchase Oona Motorcycle Insurance?

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You can buy it online directly through Oona's website https://myoona.id/en/ by entering your motorcycle details and completing payment.

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What is Oona Motorcycle Insurance?

Answer
Oona Motorcycle TLO Insurance protects you from the risk of total loss or damage of ≥ 75% to your motorcycle.
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What is covered by Oona Motorcycle Insurance?

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It covers major damage where repair costs are ≥75% of the vehicle's value and total loss due to theft if the vehicle is not recovered.
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How long is the policy valid and can it be renewed?

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The policy is valid for 365 calendar days and can be renewed, with Oona sending reminders before expiration.
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Does Oona Insurance provide coverage for electric motorcycles?

Answer
Yes, Oona provides TLO coverage for electric motorcycles as long as they meet age and condition requirements.
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What are the main benefits of Oona Motorcycle Insurance?

Answer
It covers total loss protection, easy online claims, 24/7 support, and premiums starting from IDR 85,000.
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Important Notes

Indonesia ranks seventh in the world for total number of road deaths per year and has the highest number of motorcycle deaths in the world.

(Source: https://www.brightmile.io/blog/customer-spotlight-100-reduction-in-collisions-for-jti-indonesia)

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