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Overview

Instant coverage for limitless Japan adventures

Japan is calling! Are you ready? Whether you're indulging in Osaka street food, wandering through historic temples, or catching the Shinkansen to Mt. Fuji, Oona Travel Insurance has your back, from just IDR 135.000

 

Secure your travel insurance for Japan in minutes with our fast, hassle-free online process. Enjoy protection for trip cancellations, medical emergencies, lost baggage, and travel delays, so you can focus on making unforgettable memories.

 

Get covered today and explore Japan stress-free!

Why Online Travel Insurance is the Smart Choice

Instant Coverage, Zero Hassle

No need for long queues or paperwork! Get insured in minutes with a seamless online process, perfect for last-minute trips.

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Budget-friendly, Flexible Plans for Every Traveler

Whether it’s a weekend getaway or a month-long adventure, choose coverage that fits your trip.No hidden fees, just the protection you need at a price that makes sense.

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24/7 Claim Access Anytime, Anywhere

Lost luggage? Flight delayed? Get quick assistance wherever you are in the world.

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Japan Travel Insurance Plan Details

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Boost your Japan trip's travel coverage with these add-ons

Covid-19 Protection

Stay protected against COVID-19-related trip disruptions and medical expenses.

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Hazardous Sports

Take on Japan’s most thrilling adventures worry-free with comprehensive sports coverage for skiing, snowboarding, and more.

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International Cruise

Set sail with protection against unforeseen events while you explore the seas.

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Why Choose Oona Travel Insurance for your trip to Japan?

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Up to Rp2.5 Billion in Coverage

Oona covers medical emergencies, trip cancellations, lost belongings, COVID-19, and optional adventure add-ons.

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24/7 Claim Support

Oona Travel Insurance offers round-the-clock claim support. No matter where you are in the world, our team is here to help you.

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Easy Purchase Online

No long waits, no hidden fees, just instant travel insurance at your fingertips! Oona’s flexible plans fit your budget, giving you the perfect coverage for your Japan trip.

Got a Question?

Explore our FAQ page to find all the information you need.

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What should I do if my checked-in luggage goes missing during my flight to, or from, Japan and I need to make a claim?

Answer

Just two simple steps to file a claim for your lost baggage:
 

1️⃣ Report it to the Airline – Contact their Customer Service as soon as possible.

2️⃣ Call Oona’s 24/7 Hotline – Reach out to our team, and we’ll guide you through the claims process.
 

We’ve got your back so you can get back to enjoying your Japan adventure!

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What should I do if my checked-in luggage goes missing during my flight to, or from, Japan and I need to make a claim?
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What is over booking and does my policy cover it?

Answer
Overbooking happens when an airline sells more seats than available. If your flight to Japan is delayed by over 6 hours due to overbooking, your policy covers reasonable costs for meals, lodging, and airport transfers, as long as these are not already provided by the airline or others.
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Is pre-exsiting illness covered under medical & emergency expenses?

Answer
No, we don’t cover pre-existing conditions. But if you have a medical emergency, we’ll cover hospital treatment, surgeries, and ambulance services right away. If doctors later confirm that your condition existed before you got the insurance, we won’t cover any further treatment for it. If we’re still figuring it out and your initial coverage limit is reached, we’ll keep helping until there’s a diagnosis. If it’s not pre-existing, you’ll get full medical coverage. If it is, you’ll need to pay for any extra costs.
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Does my travel insurance policy for Japan cover COVID-19? If yes, what are the coverages?

Answer
Your policy doesn’t include COVID-19 coverage by default, but you can easily add it for extra peace of mind on your Japan trip! This add-on covers medical treatment, repatriation, trip cancellation, and trip curtailment due to COVID-19, so you can explore Japan, worry-free.
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What does my travel insurance for Japan typically not cover?

Answer

Before you jet off to Japan, here’s what travel insurance doesn’t usually cover:
 

1. Actions by the Insured: Such as misconduct, criminal activities, fraud, negligence, recklessness, or mental disorders.

2. Natural Disasters: Earthquakes, tsunamis, or volcanic eruptions aren’t covered. Always check weather alerts!

3. Terrorism and Conflicts: Including incidents related to terrorism, uprisings, wars, or conflicts.
 

4. Risky Activities: Some hazardous sports or extreme activities may need extra coverage.

5. Travel Advisories: Losses in areas with "DO NOT TRAVEL" warnings or due to government actions.

6. Pre-existing Conditions: Health issues you already had, self-harm, and substance-related incidents aren’t covered.

7. Other Exclusions: Mistakes like missed flights, bankrupt providers, or major unforeseen events may not be included.
 

These exclusions help define coverage and manage risks, so plan wisely and enjoy Japan worry-free!

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Can I still get travel insurance for my Japan trip while already at the airport?

Answer
Definitely! With Oona Travel Insurance, you can buy coverage anytime—even while waiting to board your flight to Japan! Just visit our website, choose the plan that fits your trip, and get your policy delivered straight to your inbox in minutes. No hassle, no waiting—just quick and easy protection for your adventure!
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Can I still get travel insurance after booking a Japan trip?

Answer
Yes! While airlines offer travel insurance as an add-on, you can still get coverage from providers like Oona Insurance. Just make sure to purchase at least a day before your flight for worry-free protection on your Japan adventure!
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What happens to my travel insurance if my Japan trip is cancelled?

Answer
If your trip to Japan is cancelled due to unforeseen events like illness, injury, job loss, or serious home damage, your travel insurance can cover unused flights, accommodations, meals, and prepaid activities. This coverage starts as soon as you purchase your policy and lasts until you board your transportation. But take note, pre-existing conditions are not included.
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What expenses does my insurance cover if my flight to or from Japan is delayed?

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The insurance covers costs like transportation, hotel stay, meals, toiletries, and clothing, up to the limit set in the policy.
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How to file a claim?

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How to file a claim for your travel insurance

  • Before you claim

    Prepare and collate all the required documents and claim details for submission.
    Click here to see the required documents.

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  • Submitting the claim online

    Fill out the online claim form and upload the required documents online.

    Make a Claim | Other Ways to File a Claim 

     

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  • Track your claim

    Claim result will be informed within 5 business days upon submissions of all required documents to Oona.

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Other Ways to File a Claim

Alternately, you may reach out to our Claim Operation team through the following channels:

24 Hours Customer Support General Insurance & Roadside Assistance

WhatsApp Business

Customer Service & Claim Report

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