Must-Try Japanese Foods When Visiting Japan
Last updated: 12 Feb 2026
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⚠️ Travel insurance sales to selected destinations are suspended due to geopolitical developments. Read more
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Explore our FAQ page to find all the information you need.
Before you jet off to Japan, here’s what travel insurance doesn’t usually cover:
1. Actions by the Insured: Such as misconduct, criminal activities, fraud, negligence, recklessness, or mental disorders.
2. Natural Disasters: Earthquakes, tsunamis, or volcanic eruptions aren’t covered. Always check weather alerts!
3. Terrorism and Conflicts: Including incidents related to terrorism, uprisings, wars, or conflicts.
4. Risky Activities: Some hazardous sports or extreme activities may need extra coverage.
5. Travel Advisories: Losses in areas with "DO NOT TRAVEL" warnings or due to government actions.
6. Pre-existing Conditions: Health issues you already had, self-harm, and substance-related incidents aren’t covered.
7. Other Exclusions: Mistakes like missed flights, bankrupt providers, or major unforeseen events may not be included.
These exclusions help define coverage and manage risks, so plan wisely and enjoy Japan worry-free!
Just two simple steps to file a claim for your lost baggage:
1️⃣ Report it to the Airline – Contact their Customer Service as soon as possible.
2️⃣ Call Oona’s 24/7 Hotline – Reach out to our team, and we’ll guide you through the claims process.
We’ve got your back so you can get back to enjoying your Japan adventure!
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