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Please keep these following documents below handy when you file your claim
Check how to claim
Need a hand with your claim?
You can submit your claim online by visiting the claims page on myoona.id. Alternatively, you can contact us via our 24/7 claims email at klaimterpadu@oona-insurance.co.id, WhatsApp at +62-85885850888, or by calling our 24/7 claims contact center at 021-28090111
Claims are typically settled within 30 days from the date of submission. However, this timeframe may vary depending on the specific product or if any required documents are missing or incomplete
You can submit a claim as soon as your policy is active. Please refer to your policy documents for any specific waiting periods or conditions that may apply.
You can find all claim-related forms here
