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Guide to Dealing with Electronic Traffic Tickets: What to Do?

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Guide to dealing with electronic tickets what to do

Electronic ticketing or ETLE is now part of the traffic law enforcement system in Indonesia. For those of you who receive an electronic ticket notification, it is important to understand the steps to take to handle it properly and avoid additional sanctions.

What is An Electronic Ticket (ETLE)?

Electronic Traffic Law Enforcement (ETLE) or electronic ticket, is a traffic violation system that uses surveillance cameras to record violations automatically, without direct interaction with officers.
 

According to data from the Indonesian National Police Traffic Corps during the launch of National ETLE Phase 2, since its initial implementation, the number of violations successfully recorded has increased by 35% compared to the conventional system.
 

With this system, violations such as running a red light, not using a seat belt, or using a cellphone while driving can be immediately recorded and processed without having to be dismissed by the police.
 

If you receive an electronic ticketing notification, the first step to take is to verify the violation.

1. Verification of Electronic Ticket Data

Once you receive an SMS or electronic ticket confirmation letter, don't panic. The first thing that needs to be done is to verify the truth of the data.
 

How to verify electronic tickets:

Verification steps

Explanation

VISIT ETLE SITE

https://etle-pmj.info/id/check-data

Enter the vehicle number

Make sure your vehicle data is suitable

Check the type of violation and photo/video evidence

Review the attached evidence


Make sure that the number plate, vehicle type, time, and location of the incident match your vehicle.


After data verification, the next step is to confirm the violation for continuing the legal process or objection if there is an error.

2. Confirmation of Electronic Ticketing Violations

After you verify the violation data, the next step is to confirm. This confirmation aims to declare whether you acknowledge the violation or submit an objection.


How to Confirm Electronic Ticket:

Confirmation step

Explanation

ETLE portal access

https://etle-pmj.info/id/confirm-data

Enter violation data

Vehicle ticket and data number

Select the "agree" or "disagree" option

Agree = continue payment; Disagree = trial process


Tips:
 

  • If you do not agree with the violation, you must attend the trial in court according to the location of the violation.

  • If you agree, you can directly continue to the stage of payment of fines.
     

After you confirm, now is the time to complete the obligation by paying an electronic ticket fine.

3. Payment of Electronic Ticket Fines

Paying electronic ticket fines is now more convenient, as it can be done through various online and offline payment channels.


Electronic ticket payment method:

Payment method

Explanation

ATM/Internet Banking

Bank BRI, Mandiri, BNI, BTN through Briva or Virtual Account

Mobile banking

Use your Mobile Bank application to pay tickets

Minimarket outlets

Certain Indomaret and Alfamart receive ticket payments

Prosecutor's Office/PN

Can also pay directly at the Prosecutor's Office/Court


General Steps:
 

  1. Enter the payment code (e.g., BRIVA) after confirming the ticket.

  2. Make a payment before the deadline so that there is no additional fine.

  3. After the payment is complete, there are a number of things you need to check to ensure your vehicle administration remains valid and trouble-free in the future.

4. After Paying The Fine, What's Next?

After you complete the fine payment, the final step is to ensure that your violation status has been verified as complete in ETLE Portal.


Things you need to check:

Action

Explanation

Save proof of payment

Screenshot or print proof of payment for personal archives

Check the status of violations

Make sure your violation has been marked "finished" on the Etle portal

Update STNK/SIM if necessary

For certain violations, you may need to take back STNK/SIM at the police station if previously detained


Important:

Keeping proof of payment is a precautionary step if there is a data problem in the future, for example when the vehicle registration or vehicle mutation extension.

Conclusion: Face electronic tickets calmly

Receiving an electronic ticket does not need to make you panic. By following the steps ranging from verification, confirmation, to payment of fines in a timely manner, you can complete obligations without additional stress.

Remember, compliance with traffic regulations is not only aimed at avoiding ticket sanctions, but also to maintain your safety and that of other road users.. Let's become a driver who is more aware of the law, is responsible, and contributes to safer traffic.


For more complete protection against unexpected risks on the road, make sure your vehicle is protected with Oona Car Insurance.


Although traffic violations cannot be claimed through insurance, it is important to maintain your driving track record. A clean violation history can help keep insurance premiums low and provide more peace when driving.

Frequently Asked Questions

Do I need to keep proof of payment?

Answer
Yes. It is strongly recommended to keep proof of payment as personal documentation.
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What should I do after receiving an ETLE notification?

Answer
Immediately verify the violation data through the official ETLE portal.
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How do I know if I have received an electronic ticket?

Answer
You will receive a notification via SMS or a letter from the police.
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Is there a deadline for paying electronic ticket fines?

Answer
Yes. Generally, you are given a maximum of 7 days after confirmation to make the payment.
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What if my license plate is used by someone else?

Answer
Report it immediately to the police and provide supporting evidence, such as a photo of your vehicle.
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What if I believe I did not commit the violation?

Answer
You can submit an objection through the ETLE portal and prepare to attend the trial in court.
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Has ETLE been implemented in all cities in Indonesia?

Answer
Currently, ETLE has been implemented in many major cities and continues to expand to other regions.
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Do electronic tickets apply to all types of violations?

Answer
Electronic tickets generally apply to violations that can be recorded by cameras, such as running a red light, not wearing a helmet, or using a cellphone while driving.
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Can I pay the fine at a minimarket?

Answer
Yes. Some Indomaret and Alfamart outlets accept ticket payments through a virtual account.
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What happens if I don’t pay for an electronic ticket?

Answer
Your vehicle data will be blocked, preventing you from renewing your STNK until the obligation is resolved.
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