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TLO Insurance for Motorcycles: Why Is It the Most Realistic Option?

Oona

Oona

Why choose TLO motorcycle insurance?

Losing your motorcycle to theft or severe damage can be a heavy burden without protection. Oona’s TLO (Total Loss Only) Motorcycle Insurance offers a practical solution with affordable premiums and easy claims, specifically for total damage and motorcycle loss.

Motorcycle Vanished Without a Trace? This is the Harsh Reality for Motorcycle Owners in Indonesia

Imagine waking up in the morning, ready to go to work, only to find the motorcycle you usually keep neatly parked on the porch is gone without a trace. That's not just bad luck; it's the reality for many motorcycle owners in Indonesia.
 

According to Indonesian Police data, in 2022 motorcycle theft has increased significantly. For example, in Surabaya, hundreds of cases occurred in just a few months. The national motorcycle theft rate has reached around 38,000–42,000 cases per year
 

But beyond the risk of theft, many drivers also face:
 

  • A serious accident that completely destroyed the motorbike

  • Damage due to flood, collision, or fire
     

However, the majority of motorbikes remain uninsured even OJK notes that insurance penetration for two-wheeled vehicles is still only around 1.4% - 2.7% of the population.
 

This view is reinforced by reports Bisnis.com which states that general insurance penetration (including motor vehicles) has stagnated below 3% for more than a decade, even though the Indonesian economy continues to grow.
 

From around 275 million inhabitants, just under 8 million people have motor vehicle insurance. Although two-wheeled vehicles dominate, with around 130–137 million units, insurance penetration remains very low, below 3% compared to the total population and vehicle age.
 

With such significant risks, it's natural for many motorcycle owners to consider additional protection. But the question is, what kind of protection is truly effective and meets the needs of everyday motorcycle owners? One answer is a type of insurance called TLO. Let's first learn what TLO motorcycle insurance is and how it works.

What is TLO Motorcycle Insurance?

TLO or Total Loss Only is a type of vehicle insurance protection that will only pay claims if a total loss occurs, namely:
 

  • Complete loss of the motorbike (e.g. stolen and not found)

  • Serious damage with a repair value of ≥ 75% of the market price of the motorbike at the time of the incident
     

This means that if your motorcycle only suffers a scratch, a broken mirror, or a broken engine that can be repaired at a low cost, TLO will not cover the claim. To clarify, here are some real-life scenarios where claims can and cannot be made through TLO insurance.

Examples of Situations Covered by TLO

Incident

Guaranteed TLO?

Explanation

Motorbike stolen in mall parking lot

✔ Yes

The insurer will replace the motorbike according to the market price at that time.

Serious collision, motorbike frame bent

✔ Yes

If the repair costs are more than 75% of the market value of the motorbike

Total loss due to motorcycle fire

✔ Yes

Provided the incident is not listed under the policy exclusions.

Minor abrasions from falling on one's own

✘ No

Does not meet the total damage requirements

Flat tire during the trip

✘ No

Minor damage, not total


Disclaimer: This table is for illustrative purposes only and does not reflect the entire policy. Always read the official policy documents for the terms, benefit limits, and exclusions applicable to TLO motorcycle insurance products.
 

To understand when a claim can be filed, you need to know the true definition of “total loss” in the context of insurance.

Why is it called "Total Loss"?

The term "Total Loss" refers to a condition where:
 

  1. The motor cannot be safely reused, or

  2. The cost of repairing a motorcycle is almost equal to or higher than the value of the motorcycle itself.
     

For example: If your motorbike is worth IDR 15 million and is damaged in an accident with repair costs of IDR 12 million (80%), then you are entitled to submit a TLO claim.
 

But it is important to note that TLO is not a solution for all risks. Some conditions remain out of coverage.

Important: TLO Does Not Cover All Risks

While TLO offers important protection against major losses, it doesn't cover minor or moderate risks. Here are some conditions that TLO doesn't cover:
 

  • Minor damage: body scratches, rusty exhaust

  • Missing non-standard accessories: motorcycle box, rearview mirror

  • Damage due to normal wear and tear

  • Damage due to certain natural disasters (unless explicitly covered by the policy)

  • Travel outside the geographic area of coverage (e.g. use outside the policy area of application)
     

With all its limitations, is TLO still relevant to you? Let's see who benefits most from this type of coverage.

Who is suitable for TLO insurance?

TLO motorcycle insurance is suitable for:
 

  • Daily motorbike owners who often park in public areas

  • Owners of motorbikes aged > 3 years where the risk of loss is greater than the cost of minor servicing

  • Those of you who want maximum protection with low premium costs
     

If you are more often worried about losing your motorbike or fatal damage, TLO is the most efficient and sensible protection solution.

Why is Comprehensive Insurance Rarely Available for Motorcycles?

Many vehicle owners wonder, “Why can't my motorbike be insured comprehensively like a car?” The answer has to do with a combination of economic factors, risk, and operational efficiency in the insurance industry.

Comprehensive vs. TLO Differences

Criteria

Comprehensive Insurance

TLO Insurance (Total Loss Only)

Risk Coverage

Covers major & minor damages

Only covers total damage and loss of the motorbike

Premium Fee

Higher, adjusted to the value and age of the motorbike

Lower, suitable for basic protection needs

Product Availability

Generally only for premium cars or motorbikes

Generally offered for daily use motorcycles or mid-range vehicles

Claim Frequency

Claims can be made for scratches, light abrasions, broken mirrors, etc.

Claims are only valid if the loss is 

≥75% of the market value of the motorbike or if it is stolen.

Protection Purpose

Comprehensive protection for new or high-value motorcycles

Basic but important protection from major detrimental risks


Disclaimer:
Comprehensive motorcycle insurance is currently very rare in Indonesia and is generally not offered by providers like Oona. If you're a daily motorcycle user with a high risk of loss, TLO insurance is the most realistic protection option.
 

Some of us might ask, why not just get insurance that covers everything? Let's discuss why comprehensive insurance is almost unavailable for motorcycles.

Why is Comprehensive Less Relevant for Motorcycles?

  1. Motorcycle Value Decreases Quickly
    Motorcycles depreciate more rapidly than cars. Within 1–2 years, a motorcycle's value can drop by 30–40%, making comprehensive coverage less than the vehicle's market value.

  2. Minor Claim Frequency Too High
    Scratches, falls, broken mirrors, or dents are common occurrences for motorcyclists. All these minor claims can lead to expensive premiums. As a result, many companies choose not to offer comprehensive motorcycle insurance.

  3. Cheaper Repair Costs
    The average cost of servicing or replacing motorcycle components is much cheaper than for cars. As a result, minor damage is often more convenient for the owner to cover out-of-pocket.

  4. High Risk on the Road but Small Value
    The data shows that motorbikes are more often involved in accidents as compared to cars, but the loss value per incident is relatively small. The comprehensive model becomes actuarially inefficient (calculating premium risk versus benefit).
     

While rarely available, there are certain conditions where comprehensive insurance can make sense.

When Is Comprehensive Insurance Relevant?

  • For premium motorbikes (above IDR 100 million)

  • For rare collections or hobby motorbikes

  • If provided by a special dealer or leasing package
     

However, currently, such products are rarely available in Indonesia, and even when they are available, the premiums and requirements are very high. For the majority of daily motorcycle owners, TLO remains the best option. Therefore, for most daily motorcycle owners, TLO remains the most sensible and efficient option. Here's when you should consider it.

When is TLO Motorcycle Insurance Most Profitable?

Total Loss Only (TLO) insurance isn't just a cheap and cheerful solution; it's highly efficient and relevant when tailored to your motorcycle's usage profile and risk profile. Not everyone needs comprehensive protection, but almost everyone does need protection from major losses.
 

Here are some scenarios where TLO is highly recommended:

1. Motorbikes are used daily in urban areas

Motorcycles used daily for work, school drop-offs, or courier services are more vulnerable to:
 

  • Parked in a public or outdoor area

  • Often cross busy and high-risk roads

  • Wear out more quickly and have the potential for serious damage in an accident.
     

The solution: TLO provides protection against the worst possible outcomes, such as major collisions or loss of the motorbike.

2. Motorcycle Age Over 3 Years

The value of a motorcycle typically decreases quite drastically after 3 years. Under these conditions:
 

  • Comprehensive premiums are not commensurate with the benefits

  • But the risk of major damage or loss remains.
     

TLO is the most logical and economical form of protection.

3. Living in an area with a high number of motorcycle thefts

Data shows that large urban areas like Jakarta, Surabaya, Medan, and Makassar report thousands of stolen motorcycles each year. In some cities, thefts even occur in public places during the day.
 

If you live or work in a vulnerable area, TLO provides extra peace of mind.

4. The vehicle is not equipped with an additional security system.

Without a GPS tracker, dual alarms, or a dedicated garage, the risk of loss increases. TLO provides a financial safety net in case theft does occur.

5. You Need Protection but Have a Limited Budget

TLO premiums are generally much more affordable than comprehensive insurance. This makes them suitable for those seeking protection:
 

  • Without disturbing the monthly cash flow

  • But you can still claim in a major emergency.
     

Simple simulation example:


If your motorcycle is worth IDR 15 million and the TLO premium is only around IDR 300,000–400,000/year, you only pay around IDR 25,000–35,000 per month for total loss protection.
 

Disclaimer: Simulation for illustration purposes only, not an official offer.
 

Have you decided TLO is right for you? Now it's time to understand the claims process if needed.

How to Claim TLO Oona Motor Insurance

Although TLO insurance focuses on major risks, Oona still makes the claims process easy and fast. Claims can be submitted digitally and assisted by a 24/7 team if you experience loss or total damage while on the road.

Short Flow of TLO Claims:

Steps

Information

1. Report the incident

To the authorities (Police) if lost, or to an authorized repair shop for damage.

2. Contact Oona

Through 24/7 support service via the official website or claims portal

3. Complete the documents

KTP, STNK, police report, photos of the motorbike's condition, spare key, etc.

4. Submit a claim

Fill out the digital form and upload all required documents.

5. Monitor the claims process

Claims are processed within 5–14 business days after the documents are complete.


Disclaimer: The claims process above is general and may vary depending on circumstances, policy type, and the results of internal investigations. Always refer to Oona's official policy terms and conditions and consult the customer service team for accurate claims guidance.
 

With its simple process and targeted protection, TLO insurance can be a lifesaver in unexpected situations. But is this enough to give you peace of mind?

Conclusion

Motorcycles are an essential part of the daily lives of millions of Indonesians—not just a means of transportation, but also a source of income, convenience, and even freedom. Unfortunately, the risk of loss and significant damage is unavoidable, especially in large cities with dense traffic and high theft rates.
 

Comprehensive insurance may sound ideal, but in reality, it's rarely available and too expensive for everyday motorcycles. This is where TLO motor insurance (Total Loss Only) comes into play. With a much lower premium, you can still get protection for the most devastating risks: total loss or severe damage.
 

By choosing TLO insurance from Oona, you can:
 

  • Protecting the value of the motorcycle from major risks

  • Keep your protection costs low

  • Get a practical and transparent claims process

  • Drive calmly, without fear of losing everything
     

Don't wait until disaster strikes. Protect your motorcycle now with a sensible solution. See products Oona Motor Insurance Now!

Frequently Asked Questions

Can premiums be paid monthly?

Answer
Premiums are generally paid annually, but you can ask the Oona team about recurring payment options.
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If my motorbike is lost in front of my house, what should I do?

Answer
Immediately report to the police and contact Oona. Prepare documents such as a lost report, ID card, vehicle registration, and a spare key.
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How much is the premium for TLO motorcycle insurance?

Answer
Depending on the motorcycle's value and location, it generally ranges from IDR 200,000–IDR 400,000 per year. Contact the Oona team for a premium simulation.
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What is the difference between TLO insurance and comprehensive insurance for motorbikes?

Answer
TLO only covers total loss or severe damage (≥75%), while comprehensive also covers minor damage. However, comprehensive motorcycle insurance is very rare in Indonesia.
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How long does the TLO claim process usually take?

Answer
If the documents are complete, the claim process usually takes 5–14 working days after submission.
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Can a claim be made for lost motorcycle mirrors or boxes?

Answer
No. Non-standard accessories or minor damage like this are not included in TLO coverage.
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Can damage due to accidents be claimed as TLO?

Answer
Yes, if the damage reaches or exceeds 75% of the market value of the motorbike at the time of the incident.
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Does TLO cover damage due to flooding or natural disasters?

Answer
Depending on the extent of the policy coverage. By default, TLO does not cover disasters unless explicitly stated.
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Can I claim it online?

Answer
Yes, claims can be made digitally via Oona's official claim site.
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Can a used motorbike be insured with TLO?

Answer
Yes, as long as the motorcycle is within the policy's age limits (usually less than 10 years) and in good physical condition. Be sure to read the policy terms and conditions.
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Your motorcycle is more than just metal. It's protection you can trust.

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