Health & Personal Accident Insurance

Provide employee protection for sustainable business

Looking to insure your employee?

Flexible plans for any type of business

TYPES OF

Health Insurance

Oona offers many types of health insurance, each desires to address various coverages needed.

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Health Insurance - Small Medium Enterprise

Group health insurance for small and medium enterprises that covers inpatient and outpatient health costs including basic dental care for employees and their families.
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Group Health Insurance

Optimal protection solutions for employees in order to support business continuity. With main coverage for inpatient and additional coverage for outpatient, dental care, maternity, and glasses.

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Personal Accident Insurance

Guarantees the risk of Death, Permanent Disability, Medical Care and or Treatment Costs that are directly caused by an accident.

COMPARATION TABLE

Coverage and Benefits

Compare the various coverage and benefits of each group health insurance solution and choose the best one for you.

HEALTH INSURANCE – SMALL MEDIUM ENTERPRISE GROUP HEALTH INSURANCE
Minimum 3 (Three) Employees And 5 (Five) Participants Minimum Participation Of 25 (Twenty Five) People
No Health Declaration No Health Declaration
Covers Personal Accident Allowance Of IDR 10,000,000 Per Person Guarantees Personal Accident Allowance Of IDR 20,000,000 Per Person
Collaborating With +1,400 Providers Throughout Indonesia Collaborating With +2.100 Health Providers Throughout Indonesia
Oona Health Mobile Apps Oona Health Mobile Apps
Cashless Claims (Non-Cash) In The Oona Health Provider Network Cashless Claims (Non-Cash) In The Oona Health Providers Network
Electronic Reimbursement Via The Oona Health App Electronic Reimbursement Via The Oona Health App
Call Center 24/7 Call Center 24/7
Collaboration With Halodoc Teleconsultation Collaboration With Halodoc Teleconsultation

Claim Report

1

Participants come to the Oona Health Provider and submit their Participant Cards.

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2

The provider verifies the policy and membership, then the participant could receives treatment.

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Participants pay immediately if there is an excess that arises.

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Reimbursement

1

Participants complete the claim documents before 60 calendar days after the date of completion of treatment or according to the policy.

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2

Participants send complete Claim documents to Oona, for verification and analysis of claim submission.

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3

Claim payment maximum 14 days after complete claim requirements are received.

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Got a Question?

Explore our FAQ page to find all the information you need.

How do I buy Health Insurance or Personal Accident Insurance products?

Answer

You can contact the Marketing Team at the Oona Branch and Marketing Office. You can find a list of addresses and telephone numbers of Oona Marketing and Branch Offices on the Customer Support page.

In addition, you can also fill in your personal data in the form on the Health Insurance and Personal Accident Insurance product pages, and we will contact you soon.

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How do you pay for Health Insurance or Personal Accident Insurance premiums?

Answer

Payment of Health Insurance or Personal Accident Insurance premiums can be made by:

1. Bank transfers
2. Full Payment using Credit Cards and Debit Cards from all issuing banks

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How long is the coverage period provided by Health Insurance?

Answer

The coverage provided by Health Insurance is for a period of 12 (twelve) months.

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When can I submit a claim after the policy is activated?

Answer

The customer can submit a claim after the policy is activated, as long as the policy is still valid.

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What should I do to make a claim for Health Insurance?

Answer

You can fill out the Property Insurance Claim Report form which is available on the Claim Report form on the Claim Report page on the Oona website. For claims submission and further information, please contact the 24-hour Call Center at (021) 280 90111.

You can also can report Health Claim on Oona Health Apps.

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What should I do if my policy is lost or damaged?

Answer

Immediately contact the nearest Branch and Marketing Office, by bringing a letter of loss, or by calling the 24-hour Call Center at (021) 806 76655 which will assist you in arranging a duplicate policy.

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Disclaimer:

You can see more complete information on the Insurance Policy that you have, which consists of a Policy Summary and Policy Terms (policy wording). These documents contain everything that is guaranteed and what is not guaranteed in your insurance policy. The Policy Summary contains details about the policyholder, the risk insured, the period of insurance and details of the insurance premium.